Set the conditions for scheduled message sending for the first time so you don't have to worry about it anymore. In the reminders to the patient there is a link to independently manage the modification or cancellation of the booking, allowing a great saving on phone calls. The use of templates and sending messages in bulk further reduce the operational load.
AUTOMATED REMINDERS AND MESSAGING
Reduce no-shows and late cancellations
The automatic messaging service to send reminders, alerts, preparations and allow patients to reschedule independently.
Choice of the channel (SMS, email, WhatsApp chat, in-app push)
Automated messages
Custom messages
Appointment reminder
Customizable templates and messages
Sending scheduling
Delivery via alternative channel
... and other features!
AUTOMATED MESSAGING
Save time and resources
APPOINTMENT REMINDER
Reduce the % of no-shows
The main cause of no-shows is patients forgetting their appointment. Send your patients an automatic reminder with visit details. Choose the most suitable notice window (e.g. 48 hours in advance) or rely on our automatic algorithm. Set a second reminder for less reliable patients.
Encouraging feedback allows you to intervene in time on free slots to reduce the impact of absenteeism.
CHOICE OF THE CHANNEL
Consolidate the relationship with your patients
Choose the most suitable channel to reach your patients (email, SMS, push notifications, WhatsApp message). Ensure greater effectiveness of your communications thanks to direct and constant contact.
Personalizing the patient experience during the phases of the Patient Journey consolidates the relationship with the facility and encourages loyalty.
MEDICAL AGENDA REMINDER
Simplify the organization of the work of your specialists
Send a reminder of the next day's appointments to your specialists, allowing them to plan their time and work in advance (e.g. what time to arrive at the facility).
By activating the night-time booking block function you will be sure that no further appointments for last minute visits will be entered. The medical diary reminder can be sent either via email or SMS.
PERSONALIZED COMMUNICATIONS
Configure custom messages
Custom messages allow you to completely personalize communications for your patients, starting from the choice of the event that triggers the sending of the message. For example, send an instructional message to new users who register, a questionnaire to those who complete a course of therapy, even happy birthday wishes.
