Send satisfaction questionnaires to collect your patients' opinions on their experience in the facility and on your healthcare staff. Monitor their expectations and needs to learn about your strengths and perceived areas for improvement. Intervene where necessary to maintain a high standard of quality.
SATISFACTION AND CLINICAL OUTCOME
Receive feedback from your patients on their experience at the facility
Questionnaires to measure satisfaction, monitor the results of your treatment paths and consolidate your online reputation.
Sending Questionnaires
Dynamic questionnaires
Pre-appointment questionnaires
Satisfaction questionnaires
Clinical outcome questionnaires
NPS questionnaires
Reviews to be published online
.. and more features!
SATISFACTION QUESTIONAIRE
Get valuable feedback from your patients
CLINICAL OUTCOME
Monitor the results of your treatment paths
Understanding how much your patients' quality of life has improved thanks to treatment allows you to evaluate the work of your medical staff and collect statistics for scientific publications. This functionality is useful not only for structures that offer hospital admission, but also for centers that deal with therapy cycles (e.g. psychotherapy, physiotherapy, etc.).
BRAND POSITIONING
Consolidate your online reputation
Ask patients to leave a review of their experience at the facility. Publish it on your website and on the Docplanner Marketplace to consolidate your online reputation, encourage other patients to choose you and improve your positioning on search engines and Google Maps.
PATIENT EXPERIENCE
Personalize the patient experience
Choose the most suitable channel to send your questionnaire (email, SMS, WhatsApp). You can proceed through a message or incorporate questions into the booking flow. Dynamic questionnaires allow you to ask follow-up questions based on previous answers.
