On WhatsApp, communications take place in real time. The message opening rate is 98%; of these, approximately 40% are responded to within the first 3 minutes of receiving them.
WHATSAPP CHAT
Manage patient requests on their preferred communication channel
The chat support service that speeds up interactions and offers real-time assistance to your patients.
Operator - patient chat on WhatsApp
Integration with the Operator Portal
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Sending attachments
Operator notifications on desktop
WHATSAPP CHAT
Speed up the interactions
SUPPORT VIA CHAT
Manage requests from a single screen
When a patient responds to a WhatsApp reminder, they come into direct contact with an operator who will quickly manage their request via chat. In the support environment, individual operators can take charge of WhatsApp chats, view patient data, book or manage appointments, without having to change screens.
ACCOUNT CUSTOMIZATION
Invest in your brand
Many healthcare companies are offering chat services to patients. Responding to their expectations and market needs improves patient satisfaction and company positioning, increasing business opportunities. Personalize your WhatsApp account with the logo and description of your center and invest in your brand identity.
